The San Francisco Bay Area DataCenter Dynamics Conference offers the opportunity to meet some of the actual Data Center Professional instructors, “kick the tires” and indulge in a broad sampling of the coursework material as presented.
As a consultant working with a wide variety of data center clientele, I find it astounding how many people in key positions don’t understand the very basics of data center facilities.
Human error is a major cause of data center issues. It is often documented anywhere from 50-80% but it might be even worse. Equipment failure is sometimes reported to be the root cause, but reaching this conclusion could be necessary to protect someone’s job or reputation. Even when the root cause really is a component, somewhere along the line one or more humans designed, applied, constructed, installed, commissioned, operated, serviced and (maybe should have) replaced that component. Only knowledge and experience reduces critical facility error risk.
For those early in their data center career it can take years to accumulate the required experience in practice. Unless one regularly changes jobs or work assignments, they can end up with a small amount of experience repeated many times without learning much of anything new.
Formal and focused training can rapidly accelerate a data center professional’s effective experience, helping them to develop the confidence to lead teams, utilize vendors and support properly, and avoid reactive crisis management.
I, among many other consultants, deliver classroom training sessions for data center professionals. These provide ample opportunity for interaction and sharing of war stories from the instructors (who have survived many battles) and the students who bring their own experiences to the table.
Most of the DCProfessional Development instructors teach part-time and work full-time in the data center industry, often as sought-after consultants billing at industry rates. As well as being able to utilize the comprehensive course materials, students have unprecedented access to these top consultants throughout their training.
If every data center professional was to embark on some training and gain a deep understanding of all facets of a data center, we might be able to reduce the amount of data center downtime and reduce the massive skills gap.
You can hear the DCProfessional panel discussion – Avoiding The Skills Apocalypse: Developing The Next Generation Of Data Center Professionals at the Datacenter Dynamics Converged Conference taking place in the San Francisco Bay Area on the June 17, 2014. I’ll be there along with Dr Bob Sullivan providing taster sessions and live demonstrations of some of the DCProfessional Development courses.
Hope to see you there.
Michael Fluegeman, PE
PlanNet Engineer and Data Center Professional